Let's Chat!

Frequently Asked Questions

01

Will I receive an American Heart Association (AHA) card?

No, our logo is on the front of the card as ACLS Medical Training is the organization who created the curriculum. Our curriculum conforms to the latest emergency cardiovascular care (ECC) guidelines and standards published by the International Liaison Committee on Resuscitation (ILCOR).

02

How do I know your provider card will be accepted by my employer or institution?

We strongly believe your employer will accept our provider card. All courses provided by our organization are accredited by Postgraduate Institute for Medicine and offer AMA PRA Category 1 Credits™ (including ANCC, ADA, and ACPE). Our curriculum fully complies with the latest emergency cardiovascular care (ECC) guidelines and standards published by the International Liaison Committee on Resuscitation (ILCOR).

03

What happens if I fail the exam?

You will be required to receive a score of 80%, or higher, to pass your exam. The results of your exam will be calculated immediately, showing you if you passed or failed. If you fail 3 times, your course will be locked and you will need to repurchase.

04

Is the exam timed?

You will have a total of 120 minutes to complete the exam in one uninterrupted session. Your exam will be scored immediately after you finish answering all questions or once the 120 minutes have elapsed. To pass, you must achieve a score of 80% or higher. If you do not pass on your first attempt, you will have up to three attempts to succeed.

05

I have never been BLS/ACLS/PALS certified. Can I still sign up?

Yes, we provide comprehensive didactic training and our Education Center has over 20 hours of content to complement your individual clinical training. Our curriculum includes provider manuals, practice tests, megacode simulators, algorithms, and more. Importantly, our distance education courses do not replace initial hands-on classroom education or clinical training. If you are seeking certification for the first time, it is important you only use our curriculum to learn the didactic material and reinforce your existing hands-on training. Likewise, you should first have a solid foundation of Basic Life Support (BLS), including hands-on training before taking an ACLS or PALS course.

06

My current certification has already expired. Am I still able to take the less expensive recertification course?

Our course is specifically designed for experienced healthcare professionals who want to recertify their existing or expired BLS, ACLS, or PALS certification. As long as your provider card has been lapsed for 12 months or less, you can register for the less expensive recertification course. If your card has been expired for more than 12 months you should register for the full certification course.

07

Once I receive my card, how long will I be certified?

Your certification is valid for two (2) years from the day you pass the exam. Please note we support Green CME by offering a digital provider card and processing employer verification online.

08

How long does it take to receive my provider card?

Immediately upon passing your exam, you will be emailed a digital copy of your provider card to download/print. We support Green CME by offering a digital provider card and processing employer verification online. Processing digitally is both highly efficient and greatly reduces the amount of paper used.

09

What happens after I pass the exam?

Immediately upon passing your exam, your certificate and digital copy of your provider card will be available for download and printing on your dashboard.. The card is valid from the moment you pass the examination for a period of two years. You will also be able to review which questions you answered incorrectly with detailed rationale.

10

Is there an in-person skills test required to receive my certification?

You do not have to complete an in-person skills test to complete any of our continuing education courses. When the team of leading medical educators at ACLS Medical Training were creating our curriculum, they decided requiring a hands-on skills test on a mannequin every two years doesn’t add value to a continuing education course for experienced medical professionals. These tactile experiences cannot be fully duplicated or mimicked in a skills test – they can only be truly learned through real life clinical training. Therefore, we do not require a “hands-on” skills test for our continuing education courses. Instead, you must demonstrate that you have mastered the didactic material by passing the certification exam.

Before taking an ACLS or PALS course, you should first have a solid foundation of Basic Life Support (BLS), including hands-on training. Our distance education courses do not replace initial hands-on classroom education or clinical training. If you are learning this material for the first time, it is extremely important you use our curriculum only to supplement your existing educational program.

11

Are your courses accredited and will I receive CME’s?

Yes. We are proud to offer continuing education credits for our learning activities. All courses provided by our organization are accredited by Postgraduate Institute for Medicine and offer AMA PRA Category 1 Credits™ (including ANCC, ADA, and ACPE). If you are certifying for the first time, we offer eight (8) continuing education credits. If this is your bi-annual renewal, we offer four (4) continuing education credits. Simply pass our examination with a score of 80% or higher and you will be able to claim the appropriate number of continuing education credits.

12

Once I register for a course, is there a certain time period in which I need to complete the course and pass the exam?

You have 90 days from date of registration to complete the course. You can review the curriculum and take the exam at your own pace on your schedule. Whether you complete the course in one afternoon or over several months is completely up to you.

Furthermore, we present an open timing structure for all of our courses and the only requirement is to pass the certification exam with a score of 80% or higher. The amount of time a provider needs to spend studying will depend on their current level of competence. Our Education Center has 8+ hours of curriculum, but most experienced providers review the updated guidelines and pass the exam within 1-2 hours.

13

What is the minimum passing score on the exam?

To pass, you must achieve a score of 80% or higher. If you do not pass on your first attempt, you will have up to three attempts to succeed.

14

Do I have to wait for study materials to arrive?

No, all of our courses are 100% online-based. Once you complete the secure checkout you will have instant access to all course curriculum and the certification exam. By putting our curriculum online it is instantly available and accessible 24/7 on any computer, tablet, or smartphone. The certification exams are 100% online, too. When you are ready, take the multiple-choice exam using our online interface. You can purchase the course, take the exam, and receive your certification on the same day.

15

What does the course include?

Popular FAQ

10 articles

My Account

7 articles